- Being exposed to the success stories of award winning organisations enables one to draw inspiration and resolve to emulate them and improve one’s own organisation. It can be done, and the role models prove it.
- Direct approached to CEOs as well as the current process through numbers
- Thank you for organising this workshop
- Target higher level management as well as quality / improvement persons
- Good for those involved in the ABEF or just thinking about it
- I achieved my aim of picking up the latest practices from like-minded organisations, and thank both the speakers and the audience for their contributions.
- good to hear others with the "fire in the belly" and some innovative ideas came through for me to take upwards and across for more considerations
Shaune A.M. Hunt MRCNA
Principal Project Officer
Workforce Unit
Southern Area Health Service
On a scale of 1=Very poor, 2= Poor, 3= Neither, 4=Good, 5 = Very good, the following average responses were received from 40 feedback forms submitted:
- Presentations 4.2
- Timeliness 3.7
- Facilitation 4.4
- Catering 4.4
- Ability to formulate action plans 3.8
- Value of learning for your business 4.1
- Value of learning to you 4.2
- Opportunities for networking 4.3
- Overall rating of this workshop 4.3
38 out of 40 people said YES- they would recommend a similar Study Tour to others.
Study Tour strengths
- Thanks for the opportunity
- Well done – a well executed workshop
- Insight from Award winners very useful
- Identification of challenges in organisations was interesting as they are common across nations/ businesses.
- Great international networking opportunity
- Interactive
- Size and scope of works – some very good companies
- Great facilitation
- Good to go for site visits and tours
- The half day discussion session is wonderful and the delegates have more sharing opportunities
- Opportunities for networking are good
- Good to have one networking dinner
- Wide coverage of different aspects of Business Excellence Framework
- Networking opportunities
- The diversity of participants ie overseas and across organisation/ industries.
- The range of experiences and willingness to share problems as well as successes.
- Get to learn from Australian and NZ companies – Best Practice
- Comprehensive business excellence framework in Australia and Singapore
- Overall well organised – Bruce and Anton did an excellent job
- Many best practices that can be adapted to a Singaporean environment
- All aspects of business administration covered and a variety of organisational experiences provided.
- Degree of openness and commitment from best practice organisations to share.
- Very direct prompting to consider broader enablers of implementation by assessing presenters cases/ examples
- Excellent networking/ knowledge sharing
- Distinction between the benefits of pursuing ‘excellence’ by optimising performance against principles as opposed to blindly following a framework.
- Good exposure to listen to people from different industries and internationally
- Understand how others overcome problems.
- Diversity of participants
- Great mixture of items on the agenda
- Breadth of the speakers and their implementation knowledge
- Looking forward to the contact list
- An opportunity to share and gain information from each other
- International element adds value and variation
- Day 2 presentations offered greater depth(possibly more implementation type issues) how to rather than what.
- Good questions from the audience- interaction good
- Practical tours/ examples
- International inputs
- Genuine learning and an evidence increase in the use of ABEF
- Tours to different spots were great as they provide a ‘quality’ environment
- Professional respect shown
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