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Benchmarking Partnerships
Benchmarking Partnerships: BEST Practice and Benchmark Excellence Workshops
Bruce Searles

About Benchmarking Partnerships
Connecting people, knowledge and ideas

Managing Partners – Anton Benc & Bruce Searles
Anton Benc

What we do
Benchmarking Partnerships is a benchmarking firm based in Australia with global reach. We partner people in different organizations and different industries so that through shared learning and partnership networking they can rapidly improve. How we do it
We do this by facilitating think tanks, sharing of best practices & ideas leadership through networking and internal and external benchmarking to help organizations to accelerate improvement. Bruce Searles & Anton Benc are the founders & front line managing partners of all projects with all customers delivering a boutique customer outcome focused service. We pride in delivering simplicity, flexibility & outcomes focused on specific needs – not one-size-fits-all.

Networks for you
Our networks include over 5,000 people across Australia, Asia, NZ and also extend into other continents internationally. These networks include partnerships with the Asian Productivity Organisation – (we are the APO designated benchmarking experts to support 20 Asian countries), NZ Business Excellence Foundation (NZBEF), BPIR.com Ltd (New Zealand), Singapore Productivity Association (SPA), Thailand Productivity Institute (FTPI), Training and Productivity Authority of Fiji (TPAF) and the American Productivity and Quality Center (APQC). The networks also include partnerships with high value topic experts for processes like Measurement, Innovation, Project Management, Strategy Deployment, Leadership, People Management, Customer and Marketing, Strategic Planning etc. We are a Board Member of the Global Benchmarking Network Community which has members from the UK, Czech Republic, Dubai, Bahrain, Estonia, Germany, Hungary, India, Ireland, Italy, Malaysia, Mauritius, Moldavia, New Zealand, Poland, Russia, Slovakia, South Africa, Sweden, Switzerland, Taiwan, Canada and the USA.

How we started
We commenced as sole Benchmarking delivery partners with the Australian Quality Council (AQC), a not-for-profit peak body recognized by the Commonwealth of Australia to facilitate business excellence and productivity improvements amongst Australian public and private sector organisations.

Our core products and services include:

  • Best practice learning and sharing workshops – you can host your own best practice workshop to learn best practices to improve your strategic needs – we bring the best practices and networking to you
  • Business Excellence Study Tours (B.E.S.T.)
  • Partnership benchmarking networks, public workshops  and Communities of Practice
  • 9 Pillars for vastly improved and sustainable results – in-house or public workshops
  • Diagnostics and analyses to assess organizational maturity linked to international business excellence frameworks, employee climate surveys and for core processes

Nine Pillars of Best Practices for Vastly Improved and Sustainable Results

The 9 Pillars of best practices drawn from our global benchmarking in recent years that you can mix & match, are: –

Brief History

  • Appointed by Asian Productivity Organization as Benchmarking Experts
  • Led over 100 different benchmarking studies in Australia and Internationally involving over 1,000 organizations in Australia and Asia. Topics have included Innovation, Project Management, Risk Management, Senior Executive Leadership, Internal Communications, Leading and Managing Change, Telephone Call Centres, Supply Chain Management, Construction Industry, Food Risk Management and Safety, Client Service & Satisfaction and Finance.
  • Previously sole delivery partners for benchmarking for Australian Quality Council (AQC), a not-for-profit peak body recognized by the Commonwealth as the peak body for business improvement in Australia. We have continued to conduct the benchmarking services since then, as we purchased the AQC’s benchmarking intellectual property.
  • Bruce Searles has been an Accredited Delivery Partner for Benchmarking with the Australian Quality Council (AQC) and is Director for Benchmarking Partnerships, who now own Australian Quality Council Benchmarking. He has delivered training and international presentations on benchmarking in Australia, New Zealand, Germany, Singapore, Malaysia, Thailand, the Philippines, USA, Nepal, Seoul, Papua New Guinea, Vanuatu, Fiji, Dubai, Moscow, Canada, Bahrain and Taipei. He leads the strategic relationship and benchmarking projects with the Asian Productivity Organisation, Singapore Productivity Association, FTPI in Thailand, Development Academy of the Philippines, Training and productivity Authority of Fiji (TPAF), NPC Malaysia, National Quality Institute in Canada and the APQC in the USA. Bruce has qualifications including Bachelor of Engineering, Masters of Engineering Science and Certificate IV in Quality Management (AQC). He is a Fellow of Engineers Australia. He was previously Executive for International Best Practice for Australia’s largest general insurance company (NRMA Limited). Locally, Bruce is assisting many public and private organisations to drive sustainable improvement from benchmarking projects and strategic business and action planning initiatives. Bruce is a member of Board of Directors for the Global Benchmarking Network.
  • Anton Benc has been an Accredited Delivery Partner for the Australian Quality Council (AQC) and is Director for Benchmarking Partnerships, who now own Australian Quality Council Benchmarking. He has qualifications including  Bachelor of Electro-mechanical Engineering and Certificate IV in Quality Management (AQC). He is currently developing joint projects in conjunction with the NZ Business Excellence Foundation, pilot projects with SAI Global, Best Practice workshops in NZ and Australia and working across Australasia to plan and manage International Study Tours in Australia/ NZ. He is also involved in benchmarking partnerships with the APQC, Singapore Productivity Association and the NZ Business Excellence Foundation. Anton is a member of the Global Benchmarking Network (GBN). Locally, Anton is assisting many public and private organisations to drive sustainable improvement from benchmarking projects and strategic business and action planning initiatives. Anton previously was Project Director for the AQC, heading up the national benchmarking initiative responsible for the strategic development and business growth and running of the suite of national benchmarking network processes across Australia. 

Anton Benc: email: anton@benchmarkingpartnerships.com.au           Phone: 0409 145 033

Bruce Searles: email: bruce@benchmarkingpartnerships.com.au        Phone: 0418 267 794

Benchmarking is a Business Excellence tool for finding, adapting and implementing outstanding practices in order to achieve superior performance. Benchmarking comprises prioritisation of strategic improvement needs (the why), measurement (the what - the Benchmarks) and practices (the how – the doing of benchmarking). Re-measure tracks performance improvement.

 

Benchmarking Model Code of Conduct