LEADERSHIP IN BUSINESS EXCELLENCE TRAINING- 2 Day intensive workshop
LEADING BUSINESS EXCELLENCE FOR RESULTS
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This outline document describes the scope options for Business Excellence Leadership training that could also be customised to the needs of YOUR organisation for an alternative in-house course. Training can be done in 2 days consecutively or phased and delivered to build Business Excellence Leadership capacity with executive teams, corporate service groups, functional and line managers. The training is hands-on, interactive and experiential and draws on real experience in your organisation.
Why you want to participate:
- What is Business Excellence (BE) Leadership. A taste of what ‘Good Practice’ BE Leadership looks like for your organisation drawing from our global benchmarking experience
- The BE Journey. Historical journey of BE and contemporary BE and BE Leadership today.
- What is our BE Purpose & Vision. Strategic planning of the vision will lead us to workshop the purpose and ’where are we heading’. The various BE frameworks around the world and case studies of excellence will lead discussion for the BE purpose/vision.
- Foundation BE principles. BE Principles- bringing these to life through application in your workplace, role modeling.
- How do we connect BE to our people/processes. Systems Thinking - this will define ‘who we are’ and ‘how we fit in’
- Strategic alignment & measurement. Strategy Mapping – will teach how to build key outcomes from the high level Organisational Plan. This will provide the BE focus for ‘ Doing what really matters for our business’
- The Customised BE Framework and mini Maturity Assessment for YOUR organisation. BE Framework considerations for operational and strategic sustainable business outcomes. Includes the Plan or approach (What and How), How Well (for widespread deployment), How we Know (the KPIs) and the Improvement cycle for business needs, linked to YOUR business plan and vision. This will provide the BE ‘Getting business done through BE’
- BE Skilling & Continuous Improvement Tools. Provide specific skilling through experiential learning on the key competency gaps. This will provide the ‘skills and tools’ for ongoing BE and continuous improvement
- Sustaining Excellence. How does the organisation foster and grow BE to sustain excellence in a changing and ‘time poor’ environment.
- Benchmarking. This will provide the ‘ Where else and how can I make a big contribution to the organisation and its success through the business plan and the long term vision’
- Engaging People to deliver on the Vision and Mission
- The Leaders Role in the All Categories of YOUR BE Framework
- What do Best Practice leaders do?
- Draw on our experience across 5,000 organisations in many countries to learn how to improve your Leadership. Also drawing on our own detailed experience in working within and assisting Business Excellence Award winners such as NRMA Limited, BHP Billiton, South East Water etc.
- You will save yourself from doing the extensive research and benchmarking that we have facilitated over two decades now and also involving our overseas partners like APQC in the USA, Asian Productivity Organisation across 20 Asian Countries including Singapore, Malaysia, the Philippines, Japan and Thailand, the Global Benchmarking Network (GBN) covering for example Europe, UK, Canada and the Middle East and the New Zealand Business Excellence Foundation (NZBEF) and some Pacific Islands where we have worked with multi nationals like Sheraton, Coca Cola et
- The best practices you will learn are drawn (“blind” of identity) from many organisations including NRMA, South East Water, University of Wollongong, BHP Billiton, HP, Pepsi, Caterpillar, Cisco Systems etc.
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