Benchmarking Partnerships


Australian Best Practice & Benchmarking Awards 2014



Applications for the 2014 Australian Best and Benchmarking Practice Awards are now open.  This is the ENTRY FORM page for you to submit your Best Practice and/or Benchmarking activity. See also the awards process below as well as the links to National workshop and criteria for qualifying entries.

The deadline for all entry forms in Monday 8th September 2014. You will receive notification on whether you have qualified to proceed to present your practice at the Australian Best Practice and Benchmarking Awards workshop on Wednesday 29th October, 2014. The Australian winner/s may then qualify for the International Best Practice Competition in Abu Dhabi on Monday 25th   November or in Orlando, Florida as part of the Global Benchmarking Network’s (GBN) International Benchmarking Conference, 3-5 December 2014 The GBN’s Conference includes the GBN’s Benchmarking Award competition as well so your entry will be considered for the International Benchmarking Award (if applicable) as well as the International Best Practice Competition following the Australian Competition.

Be impressed from earlier submissions

Based on previous year’s Best Practice awards with the strong Australian competition in 2012, the Australian winner and applicant (Curtin University’s- Interprofessional Education in Health Practice) went on and won the prestigious International Best Practice Award in New Zealand in December 2012!

The URL for 2012 winning video presentation by Curtin University in the international final is here:

The presentation slides referred in this video presentation are here.

ENTRY FORM  - This Year (for organisations, divisions or departments – public, not-for-profit and private sectors)

To qualify and enter you simply need to enter your Best Practice for the upcoming Australian Best Practice and Benchmarking Award in the ENTRY FORM below detailing your practice, according to the box entry areas on this form.

If you have any questions or wish to discuss these Awards further, please call Anton Benc on ph 0419 145 033 or email: with your request.

All applicants will need to complete this ENTRY FORM by Monday 8th September. There is no fee for entering. However, similar to previous years, and in the spirit of the best practice sharing workshops, we have decided NOT to raise the $550 including GST judging and evaluation fee that will be charged for all applicants who qualify for the Australian National Awards Workshop on 29th October. This fee will include FREE participation at the 29th October National Awards Workshop for 2 people from your organisation (your presenter and one other guest you may wish to nominate). Applicants who DO NOT qualify for the workshop will NOT be charged for their on-line ENTRY FORM application, so there is no risk or fee for all entries!

Awards Process

The Awards process is shown in the flowchart here and some helpful workshop preparation guidelines and workshop assessment criteria for those organisations that qualify for the 29th October National Awards workshop are here:

Some Do’s and Don’ts for consideration in your free ENTRY submission


  • Describe your good/best practice – this good/best practice may relate to a managerial practice, process, system or initiative within your organisation.
  • Try to think of an innovative or beneficial practice that you are proud to share with other organisations and that they can learn from. When recording a best practice be specific and focus on one best practice.


  • Don’t submit a best practice on your organisation’s “Business Excellence Approach” or “TQM Journey” which may encompass everything your organisation does. If you want to focus on a large change management programme then focus on a certain aspect of it that has made it successful, for example, “leadership commitment”, “stakeholder communication” or “sustaining business excellence”.  We need to target specific best practices not a programme
  • Don’t submit an end-product or service as a best practice. If you have a product or service that is innovative think instead of submitting a best practice on your new product development process or innovation process that helped you to develop an innovative end-product or service. 

A few examples of best practices previously submitted are:

  • Using a work environment survey as a tool towards and outstanding place to work
  • Excellence in Learning and Development
  • Creating a business intelligence system which delivers insight from every angle
  • Reinforcing Values
  • Morning Meeting Protocol
  • Leadership Development Program
  • Service Excellence - Making Every Contact Count at Public Counters
  • Interprofessional education in health

If a best practice can be broken down into more than one practice consider whether to submit more than one entry.  Your organisation may submit up to three entries, and there is NO fee for any entry submitted.

IMPORTANT – Only text can be used in the submission – no graphs or pictures. Graphs and pictures can be used for qualifying practices at the National workshop. Remember submit this entry form by Monday 8th September, 5PM Eastern Standard Time. 

To help you to maximise the use of the space in the form we have included a word count. If you are copying and pasting information from other documents and your mouse clicker is not enabling you to paste then use CTRL C and CTRL V



Title of Best Practice

What process/area of your organisation does your Best Practice impact upon? (up-to 3 areas can be given)

1. Leadership (vision, values, developing leaders, ethics, governance)

2. Social and environmental responsibility (surpassing regulatory requirements/engaging with the local community)

3. Strategic planning and deployment
4. Customer and market focus (understanding customers, building customer relationships, marketing)
5. Seeking, connecting and forming international partnerships for export growth
6. Performance measurement (selecting measures, analysis, reporting, balanced scorecard, triple bottom-line)
7. Benchmarking (performance and best practice benchmarking)
8. Knowledge management and information technology
9. Education, training, development and learning
10. Employee teams, empowerment, motivation, and satisfaction
11. Process management and improvement (six sigma, QC, QA, and quality management, safety)
12. Innovation (in products/services and processes)
13. Supplier relationships and partnerships
14. Standards and certification (IS0 9000, IS0 14000 etc)

Description: Describe the practice. Is it an operational or managerial practice, process, system or initiative? How was it designed and implemented? How important is it to your organisation? How many staff and/or customers or suppliers does it affect? Was Benchmarking used? If so, how?
(Max 1500 characters including spaces)


Level of deployment: Is the practice used throughout your whole organisation or just one part of the organisation? How well is it understand and applied by relevant personnel?  How long has it been deployed? Describe the deployment of Benchmarking (if applicable) (Max 1000 characters including space)


Innovation: What is innovative about the practice? Is it a new practice, is it a practice that you gradually improved over time, or is it an idea or practice that you adapted from another organisation? Did the innovation arise from any Benchmarking with different industries?
(Max 1000 characters including spaces)


Best Practice performance: Describe the non-financial benefits (e.g. increased motivation or satisfaction, reduced staff turnover, greater productivity, less complaints) and financial benefits if available (e.g. $ saved, % increase in revenue) that have resulted from implementing the practice / benchmarking.
(Max 1000 characters including space)


Best Practice evidence: Has the practice been validated as a 'good/best' practice (e.g. was it adapted from another organisation through benchmarking, have you compared the practice and its performance against  benchmarks, have you received any recognition or award for the practice or do you believe it is a good/best practice based on your own experience)
(Max 1000 characters including spaces)


Review/next steps planned: How will the best practice be sustained or evolve as necessary? If benchmarking was involved please describe how it will be developed and sustained.
(Max 1000 characters including spaces)

If our pre-assessment is successful, we are willing to consider participation in the Australian Awards and pay the $550 (inc. GST) for National judging / participation fee (for up to two people) to share our practice at an Australian final judging workshop on Wednesday 29th October at a city to be determined weighted from the basis of numbers of qualifiers. All participants will pay their own costs (travel/accommodation etc as needed).
If our Australian final assessment is successful, we are willing to consider participation in the International Best Practice competition in Abu Dhabi on Monday 25th  November or in Orlando, Florida as part of the Global Benchmarking Network’s International Benchmarking Conference, 3-5 December 2014.(extra fees may apply)
I understand that our submitted best practice or benchmarking application may be considered for publication by Benchmarking Partnerships but that no details of our submitted best practice or benchmarking (apart from the title and our organisation / department name) will be published or communicated to others without our prior approval
  Thankyou and we will be in touch to discuss your expression of interest further as needed
  Please click the 'SUBMIT' below to confirm your details and Best Practice and/or Benchmarking activity


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