Benchmarking Partnerships
Benchmarking Partnerships


Corp & Social Responsibility


Workshop Host/Venue:

Macquarie Graduate School of Management, North Ryde, Sydney (tbc)

Workshop Date & Time:

Thursday 26 August 2010. 9.00AM – 5.00PM

Workshop Time:

9.00AM – 5.00PM

Program Overview:

  • Case study organisation 1 - ABV
  • Case Study Organisation 2 – The ISIS GROUP
  • Case Study Organisation 3 – Green collect
  • Dr Grant Jones – questioning sustainability – case studies MACQUARIE UNIVERSITY, PWC & NAB
  • Practitioner FIONA STEWART – options for CSR & BENEFITS



1.Content and international practitioner in Social & Corporate Responsibility - Fiona Stewart , Director Fianian Pty Ltd.

2. Benchmarking Partnerships,
Managing Partner, Bruce Searles

Learning Outcomes: 

Learn practically from leading organisations and practitioners:

Social & Corporate Responsibility workshop (scope)

  • Strategic planks -  leadership role modelling, good ethics, protection of public health, safety and environment, community value-adding & benefits realisation, corporate citizenship
  • Impact on the community - community vision, strategic alignment and deployment of how the organisation assesses the risks, business activities and practices to achieve its community vision
  • Contribution to the community – decision making process and corporate and social behaviours for involvement and engagement beyond core business, and how outcomes link to the organisations’ purpose
  • Measurement and learning – what and how the organisation learns corporate and social excellence through organisation excellence, community involvement programs, good corporate citizenship etc.
  • Support structures, connection & networks – outreach and business/ community networks to communicate messages, deliver value, engaging an infectious commitment to the community mission, influencing other organisations to partner for these purposes
  • Organisational leadership & engagement- practical belief and a passion to serve the community through the organisation that is measured and propagates community value and celebration with other key influential and decision making stakeholders
  • Image and Brand – how the organisation builds community respect and value with leadership as a good corporate citizen

Learn about and discuss – PRACTICAL Social and Corporate Responsibility practices - what works well, issues and problems and how to overcome them.

  • Learn from and network with guest speakers and other participants in an action packed day
  • Harvesting BEST PRACTICES and 'Think-tank' discussion
  • Participate in the 'Hands-on' learning
  • Learn about what you need to know as well as what you didn’t know you needed yo know
  • Participate in facilitated discussion about strengths of leading  practices with other delegates
  • A comprehensive workshop manual is issued for all delegates
  • Receive Memory Jogger Notes of the day's proceedings
  • Delegate and speaker contact list provided
  • Share the lessons learned, and experience through benchmarking knowledge exchange
  • Benchmarking Code of Conduct protects confidentiality & privacy

Program - Thursday 26 August, 2010
9.00am Registration & coffee 

Welcome, Introductions, Program, Learning needs – Bruce Searles, Facilitator, Benchmarking Partnerships and Fiona Stewart, Director, Fianian Pty Ltd


Case Study 1 – ABV. ABV Michael Lynch CEO

Corporate Social Responsibility (CSR) is a term that has been used for the past thirty years with varying levels of interest and action, depending on the state of overall economies and the views of business leaders.

At its worst, it is no more than another management fad. It comes and goes and attempts to create a better image for a company as it does its ‘bottom line’ work.  When it works well and is embraced throughout a company, the effects can be many fold and have now been proven to add worth not only to the bottom line, but also throughout the organisation.

CSR itself comes in many forms, from having an ecologically and environmentally friendly approach to purchases, to allowing staff to pay roll donate to various charities, to employee volunteering.  This paper examines one approach, namely international corporate volunteering (ICV) through the involvement of a large multinational (IBM) and a non government not for profit organization, ABV.  Direct, measurable outcomes and effects will be discussed and the mechanisms for success are detailed.   Comparisons will also be made with other large corporations who have approached CSR in this way.

ABV is a non-government, non-for-profit international development agency. For almost 30 years ABV has contributed towards the alleviation of poverty in developing communities by delivering capacity-building solutions strategically designed to foster and promote sustainable growth. ABV has done this by leveraging the skill and knowledge of business experts. Experts volunteer their time and experience to mentor clients on specific business and organisational needs.

By helping businesses to grow and become sustainable, ABV assists communities who benefit from a better skilled workforce and increased employment opportunities.


Morning Coffee


Case Study 2 – The ISIS Group.

Audette Exel, Chairman of the Isis Foundation and CEO of ISIS Asia Pacific, one of the four businesses in the group. 

A discussion on the power of partnership: how the private sector can truly partner with the non-profit sectors – Key mistakes, risks and issues.

The ISIS Foundation is a not-for-profit organisation whose mission is to make a positive difference to the lives of children in the developing world, specifically Nepal and Uganda. Through our projects we aim to give those children the opportunity to live happy, healthy and productive lives.  In particular we believe it is essential to build strong foundations through improving basic health, nutrition and education in severely disadvantaged communities.  By focusing in this way on children, both directly and through their mothers and families, we hope to break the cycle of poverty and dependence affecting these communities.

The ISIS Foundation is part of the ISIS Group and is supported by the ISIS Businesses, which were established in early 1997 by Audette Exel and Sharon A. Beesley, finance lawyers and best friends, following their experiences travelling through some of the world’s most disadvantaged communities. The ISIS Businesses are now a significant financial services group, based in Bermuda and Sydney, consisting of a law firm, a fund administration firm and a corporate finance firm, which have contributed US$ 2.8 million to The ISIS Foundation since inception to December 08. This, together with the generous and invaluable support of our donors, has enabled The ISIS Foundation to provide development assistance to over 100,000 people in poverty since inception. There are now over 130 paid staff working on The ISIS Foundation’s projects worldwide, plus hundreds of volunteers, all working towards supporting people and children living in disadvantaged circumstances. In addition, there are 20 staff working for the ISIS Businesses.

12 noon

Workshopping Handy Hints – facilitated by Fiona Stewart, Fianian Pty Ltd & Bruce Searles, Benchmarking Partnerships. Workshop Groups of participants & speakers address:

  • what ideas came from the presentations?
  • what ideas are coming from other workshop participants?
  • where are the options / opportunities for you to take action?
12.30pm Lunch and networking

Case Study 3 – Green Collect

Sally Quinn, Co-founder & Director, GREEN COLLECT

Sally will discuss ways that employees can creatively contribute to whole of community wellbeing through their work and the positive impacts this can achieve for staff and their organisations, as well as the broader community.

Green Collect assists businesses to achieve positive environmental outcomes, while also providing opportunities for active and meaningful community engagement.

As a social enterprise Green Collect‘s workplace is welcoming of people from all walks of life. A flexible model of employment and strong culture of support makes work accessible and sustainable for people experiencing poor physical or mental health, homelessness, and the challenges of prison or refugee backgrounds.

Green Collect employs around 40 staff and works with over 200 businesses to create real social and environmental change. This happens through the delivery of waste minimisation activities that divert a wide range of items from landfill so that they can be reused, recycled or remade.

Key strategies, outcomes and challenges will be explored through these examples that demonstrate an innovative approach to corporate social responsibility. Green Collect has many active partnerships, including Citipower-Powercor, BP Australia, EPA Victoria and Vic government departments including Department of Innovation, Industry and Regional Development.

2.15pm Getting Closer: Macquarie University and Other Sustainability Leaders Dr Grant Jones, Senior Lecturer, Macquarie Graduate School of Management.
  • The future of Sustainability as an approach to leadership rather than as something we do or something we achieve
  • Just because you are on the DJSI does not mean you are sustainable
  • There are no truly sustaining organisations
  • Macquarie University demonstrates multiple paths toward the ideal
  • Should we be focusing on sustainability or responsibility – cases from NAB and PWC

Dr Grant Jones is currently a Senior Lecturer at the Macquarie Graduate School of Management.  Prior to his current appointment, he lectured in Strategic Management and Organisational Behaviour at the University of Canberra.  Dr Jones is author of three books, one in the area of  environmental management and two in the area of organisational dynamics. He is also the founding Editor in Chief of the Journal of Global Responsibility, which is published by Emerald.

Watch out for his new book, which comes out in the New Year and is called Research in Sustainability.  It will be published by Tilde University Press.

Dr Jones has also had a business career and operates as a management consultant. Clients have included the Australian Defence Forces and the NSW Police as well as a range of private sector clients.  Earlier in his career, Dr Jones worked as an executive in the Commonwealth Government, primarily on the performance management and accountability framework for the Australian Public Service. 

In addition to his role as an academic, Dr Jones is a company director and Chair of the Academic Board of the Australian Institute of Higher Education.


Social & Corporate Responsibility – Options, Benefits and ‘Action Planning’.

Fiona Stewart, Director, Fianian Pty Ltd.

Fiona is an experienced strategic business management consultant who has worked in a wide range of commercial, public sector organisations and government business enterprises in the areas of Social and Corporate Responsibility within Australia and is internationally renowned.

Fiona’s experience has consistently been at the leading edge of large-step organisational change programs – working to build organisational and community capability to achieve corporate and social strategic directions.

On a personal front, since 2003 Fiona has been assisting rural communities in Vietnam, Cambodia, and the Pacific with the development of income generation activities and the establishment of social enterprises.  She has contributed to a range of projects working with trafficked and street children in Vietnam, Nepal and Uganda.  She has also helped in the early design of a maternity and neonatal intensive care ward for mothers and children in a rural community in Uganda.

Fiona will share her experience and lead participants through understanding of the frameworks and climate for setting strategy and deployment of social and corporate responsibility throughout the organisation including buy-in, sponsorship, leadership role modelling, engagement with staff, support processes and structures, image and brand etc.

Fiona will compare and contrast the various options for a focus on CSR by organisations and pose some questions for consideration when organisations are embarking along the Corporate Social Responsibility path.

Participants will then be led through a facilitated ‘Action Plan’ for your organisation, based on a solid approach and goals including the ‘why’ for you/your organisation, consideration of deployment(who, what, how, where, & when), expected results and a process to maintain and improve action planning for other future projects.

A contacts list of participants and speakers will support your Action Planning and an optional review process to facilitate reviewing your action plan within 6 months will be offered.
Afternoon tea will also be provided as part of this session.

This session includes afternoon coffee.


FACILITATED workshop on PRACTICAL SOLUTIONS and the WAY FORWARD regarding YOUR ISSUES and delegate GOOD PRACTICES in Social & Corporate Responsibility facilitated by Bruce Searles & Fiona Stewart. You will learn from the experts and other workshop participants in this “how to” discussion and networking session.

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