Benchmarking Partnerships
Benchmarking Partnerships



You will be co-led by KM Expert Dr. Peter Heisig who is also fluent in various languages. Peter will help you to resolve your KM issues throughout the Tour.

See CV and Bio

Peter Heisig

"Visit & Meet the German KM Champions"
First KM Study Tour: Sunday evening 26 April to Thursday evening 30 April 2009

English Language Study Tour

The first KM Study Tour is proudly sponsored by the Asian Productivity Organisation (APO) and supported by the project "Fit for the knowledge competition" of the German Ministry for Economics and Technology (BMWi)



To view the latest update of the program please CLICK HERE

See below for registration form.

German Govt. KM Activities to be addressed during the Tour in English - Federal Ministry of Economics and Technology

Lessons Learned from more than 10 years KM
Experienced Practitioners will share their experiences in Knowledge Management

Note that luxury coach transport from Bremen on 27 April through to Frankfurt on 30 April is included in your fees


Your Learning Outcomes

This first Study Tour regarding Knowledge Management in Germany is structured for your choice of participation where you can attend one day, some days or all days.



Site Visits:

Guest Speakers

Networking with the German Association of KM members with Wine and Cheese

Social: (only for delegates attending all 4 days)

  • Pre-Tour briefing & ice breaker light dinner

  • Traditional dinner – Gottingen, City of Science and Tour of Historic Town Hall
    Gottingen Town Hall

Being exposed to the success stories of award winning organizations enables one to draw inspiration and resolve to emulate them and improve one’s own organization. It can be done, and the role models prove it.

Good to hear others with the "fire in the belly" and some innovative ideas came through for me to take upwards and across for more considerations Shaune A.M. Hunt MRCNA Principal Project Officer, Workforce Unit, Southern Area Health more testimonials

Would you like to be a sponsor? Click here.
    • strategy for Knowledge Management
    • linking KM strategy to the organisational strategy
    • how to get started in KM
    • KM and Innovation
    • what the Champions do
    • how they do it
    • how they sustain the effort and the benefits
    • how the KM strategies are deployed to make sure they work well throughout the organisation
    • benefits from KM – financial and other
    • what the champions have recently improved re KM
    • what the champions propose to improve next
    • mistakes in the KM journey how they fixed them

    Benefits for delegates:

    • Learn about the BEST PRACTICES
    • Participate in 'Think-tank' leadership discussions
    • Network formally and informally with new friends on the tour from other learning
    • Comprehensive study tour manual for all delegates
    • Receive Memory Jogger Notes of the proceedings
    • Delegate and speaker contact list provided
    • Learn about what you need to know as well as about what you didn’t know you needed to know
    • Action Planning session to help you commence implementation of your learnings

    Your Facilitators:

    Dr. Peter Heisig, European KM expert Berlin — Cambridge Uni

    Terry Pilcher, UK Management Best Practice & Benchmarking expert

    Bruce Searles, Australasian / Asia – Pacific Benchmarking & Study Tour expert

    Benchmarking PartnershipsCode of Conduct protects confidentiality and privacy

    Hear about, see and discuss – PRACTICAL aspects - what works well, what doesn’t,
    issues & problems and how to overcome them.

    Networking Exchange:

    • KM Practitioners of the German Association of KM
    • Facilitated amongst tour participants
    • Regular facilitated capture and sharing of learnings & action planning in small groups


    Benchmarking Partnerships


Proudly supported by the GBN - a network of benchmarking competency centres in 20 countries –

GBN Limited, as providers of a leading edge knowledge management and benchmarking resource -, are proud to support and endorse the German Knowledge Management Champions Tour.


Centre for Competitiveness


Registration Form:

Fax back or register securely by completing the form and submitting.
Fax: (+61 2) 9482 4093. Phone Bruce Searles: (+61) 418 267 794

Topic: KM – Meet and Visit the German Champions
Dates: Sunday evening 26 to Thursday evening 30 April, 2009
Investment per person per day: Early bird 600 Euro (register & pay by 28 February 2009)
Investment per person per day: 750 Euro (register after 28 February 2009) - (10% discount for extra people registering at the same time from the same organisation after 28 Feb.)


Additional credit card charges of 3% for Visa, Mastercard ; 5% for AMEX or Diners will be passed on to you. Invoice/ receipt will be issued on registration. Fees do not include dinner (except dinner as indicated on Social program) nor breakfast on any day (to be included if possible in hotel accommodation). Lunches & morning & afternoon coffees are included.

The only transport included is luxury coach travel on each day ( for delegates attending all 4 days) Monday to Thursday to & from nominated hotel & to tour venues including between cities. Note that we may have to change hosts/speakers/ dates and will let you know.

Accommodation & other travel costs not included but we will arrange 4 star / 5 star special rates and advise you where to book. Cancellations: must be received in writing. Full refund 30 days prior to event. 50% refund between 30-15 days prior. No refund less than 15 days prior. You may also be liable for your own transport & accommodation fees after cancellation.


To Register – please tick and complete your details below
(We will keep you advised as the program develops and arrange special accommodation rates
and luxury coach transport for you)

I / we wish to participate in all four days of the KM Tour & Sun 26 April evening briefing in Bremen
Others wishing to also attend from my organisation – number of extra people
  I / we wish to participate only on (please tick):

Mon 27 April – Bremen (Atlas Elektronik &  Airbus)

Tue 28 April –Nienburg (Burgel GmbH) & Hildesheim (Blaupunkt - Bosch Group)

Wed 29 April – Frankfurt (GTZ, BMWi German Govt. Program / Fraunhofer.,
Association of KM People, Siemens1)
Thur 30 April – Frankfurt (Siemens2, Energie Baden-Wurttemberg, Schaeffl er Group, Action Planning)


Name: Surname:
Organisation: E-Mail:
Address: City:
State/P.Code: Country:

I need to pay by cheque or E FT, please invoice me

Please accept my credit card payment:

American Express Mastercard Visa Diners

Card no:
Cardholder name:
Expiry date:

Signature (if form faxed
fax no. +61 2 9482 4093) or phone Bruce Searles +61 418 267 794


How did you learn about the German KM Study Tour?

If 'other' please describe
Are you a KM practitioner? If so you may be eligible to attend free of fees in return for you bringing along 3 or more fee paying people for the full 4 days of the Tour. We will contact you if you tick 'yes'.
  Yes    No
What is the main thing you want to learn about from the KM Tour?
  Please click the 'SUBMIT' below to confirm your registration


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