Benchmarking Partnerships
Benchmarking Partnerships


2 Day intensive & very practical workshopWorkshop participants very quickly discover how to eliminate waste & maximise ‘value add’ via lean, collaborative planning, workplace organisation
through a simulated bridge building project.

Thursday 28 and Friday 29 January 2010
9am-5pm, Day 2 finishing at 4.30pm

Host / Venue:
CitiPower/Powercor, Electric House,  Room G9, ground floor, 40 Market Street (corner of Flinders Lane and Market St) – or in-house at your place (see registration form)

Presentators / Facilitators:
This course is co-facilitated by Bruce Searles and Anton Benc, the two Managing Partners and Co-Directors of Benchmarking Partnerships, bringing together their joint detailed experience from both the service and the manufacturing sectors. The course uses interactive materials supplied by Bigfish in the UK and construction industry examples that everyone can relate to.

What’s included:

  • Certificate of participation
  • Interactive sharing with other participants in an action packed comprehensive training course
  • Harvesting BEST PRACTICES and 'Think-tank' discussion
  • Learn what you need to know as well as what you didn’t know you needed to know
  • 'Hands-on' learning.
  • A comprehensive activity and reference workbook manual
  • Sharing real case studies and exercises
  • Delegate and content expert contact list provided
Benchmarking Code of Conduct protects your privacy and confidentiality.

Learn how to help your project teams to create a better and more collaborative working relationship, both internally and with clients and suppliers, identifying areas that can be planned into a project from the outset. Collaborative planning uses the skills and experiences of your people and suppliers to develop the best method and sequence for the project plan.

Why you want to participate - outline:

  1. Brief introduction and objectives
  2. Common issues with planning
  3. Some key planning concepts
  4. Collaborative planning approach
  5. Project control and risk management
  6. Final quiz
  7. Materials for you to take away
    – Collaborative planning workbook (sample and blank)
    – Visual management board
    – Presentation materials
    – Workshop checklist
    – Standard agenda
    – Planning sheet template
    – Risk register sample

The course utilises:

  • interactive materials
  • videos of real projects
  • tools and templates
  • tips from case study experience
  • real case study reports

Note: An outline program agenda below is flexible and timing will be adapted to suit the specific needs of participants

Share the lessons learned, and experience through benchmarking knowledge exchange

Competency feedback evaluation assessment

Day 1 - Introduction, Issues, Concepts and Overall Approach
9.00am Registration - arrival coffee / tea
9.10am Welcome, Introductions, Program, facilitating key issues for participants to focus the program on participant’s expectations and learning needs. Note that the program below may change to suit the needs of participants.

Introduction and Benefits of Collaborative Planning

  • About collaborative planning
  • Objectives
  • Why use this technique?
  • Benefits of using this technique
10.10am Morning Coffee and Networking

Common Issues with Planning

  • Making the case for change
  • Planning can happen too late
  • Why planning can be a best guess
  • Process iterations
  • Why plans can be rigid and inflexible
  • Plans suffer from risk
  • Are plans detailed enough?
  • The devil is in the detail
  • Resourcing decisions can be unscientific
  • Plans have waste built in


Introducing Some Key Planning Concepts

  • Why plans have waste built in
  • Murphy’s Law and buffer
  • Parkinson’s Law. moving buffer and dealing with constraints
  • Law of averages
  • Real examples – effect of buffer on the plan
  • Theory of constraints
  • Balancing the plan
  • Examples of a balanced plan
  • Two further real examples

12.30pm Lunch and Networking

Workshopping Handy Hints

Workshop Groups of participants & speakers address:

  • what ideas came from the morning session?
  • what ideas are coming from other workshop participants?
  • where are the options / opportunities for you to take action?
  • what are your further learning needs?

2.30pm Afternoon tea

The Collaborative Planning Approach

  • Introduction to Collaborative Planning
  • The Role of Collaborative Planning in the whole project improvement process
  • Collaborative planning objectives
  • Examples of collaborative plans
  • Preparing for the collaborative challenge

Close Day 1 followed by Informal Networking Dinner (own cost).

Day 2 - Doing Collaborative Planning, Project Control
9.00am Review Day 1 and reflection of key messages, and discussion to clarify learnings

Doing Collaborative Planning

  • Collaborative Planning challenge
  • Running your own Collaborative Planning workshop – doing it now
  • Simulated workshop will be practised by all using the tools and templates mentioned on page 1
  • Benchmarking Partnerships will then lead a ‘CLIP in action’ session where participants will form teams in designing, planning and constructing our successful paper road bridge building program. Participants will be able to practice and apply many of the key CLIP LEAN tools and techniques for process improvement in a team based environment to sequentially improve their outcomes for the road bridge customer – this is a fun activity that all staff will relate to and they can demonstrate vastly improved outcomes.

         Collaborative Planning            Collaborative Planning

11.00am Morning Coffee

Project Control and Risk Management

  • Introducing project control and improvement techniques
  • Protecting the plan
  • Constraints management
  • Improving critical activities
  • Methods of project control
  • Weekly detailed planning
  • Managing supplier performance
  • Problem solving

12.45pm Lunch and Networking

Practical workshopping of Project Control to the Project Plan done in the morning

  • Identify and realise critical improvement areas
  • Strategic map a key improvement area
  • Refine the Maturity assessment process to take back to engage the rest of the organisation.
2.45pm Afternoon Coffee

Collaborative Planning Quiz and Action Planning

This session includes discussion of anything further needing clarification, feedback and further specific learning needs for each participant in their ‘Action Planning’, Issuing of Certificates of completion.

4.30pm Close and transport co-ordination

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